Posted by: Brad Miller | February 8, 2010

Graphic Design Chicago

Graphic Design Chicago

Graphic Design Chicago

Graphic design firm Chicago Marketing firm Chicago. Why repeat “keywords” online? It’s called search engine optimization or SEO for short. Chicago graphic design firms and chicago marketing firms are keyed into these terms as the will drive business to your site. As you can see, I’m repeated the terms design firm chicago, graphic design firm chicago, and marketing firm chicago several times in this blog.

Other variations I might consider are graphic design firms chicago, graphic design firm chicago, marketing chicago, marketing firm chicago, marketing firms chicago, web design chicago, web designer chicago and web design firm chicago.

Google and Yahoo send out their robots to index the internet. When they come across a phrase like graphic design chicago, they log that as a term important to the site it is linked to. When someone does a search for graphic design chicago, my site may come up sooner due to my “inbound” links.

I got a pretty good bump from the last post, so I thought I’d try it again.  Maybe I’m gaming the system a bit here, but marketing is about getting the word out.  That’s hard to do on page 10 of results.

OK, this is totally over the top…But I think this communicates a simple activity to build traffic and something to think about when you are writing your blogs. One final one… chicago graphic design!

Posted by: Brad Miller | January 27, 2010

Chicago Graphic Design Firm

Posted by: Brad Miller | January 20, 2010

Starting a Business – With No Design Budget

Ideally, you have a good sized marketing budget when starting a business.  Getting clients is what starting a business is all about…it’s a given that you can do the work or provide the product, or you wouldn’t be starting a business. You need to market your business.

These days, it’s harder to get a business loan.  Some people are starting that business because they were laid off.  Maybe the timing is off, but you have to start that business now.  What do you do if you have “no” marketing budget?  How can you make your startup look professional?

As a graphic designer, I’ll share some insight and tips to give you the bare minimum to get off the ground.  I wouldn’t suggest doing design yourself, but you can hire a graphic designer and not break the bank.

PART I: LOOK PROFESSIONAL…The minimum.

Do I need a logo?

Yes, but don’t sweat it.  Simple type with a simple tagline is fine in a pinch.  Avoid exploring a “mark” -  you won’t have the budget to get to the point where it doesn’t look like clip art.  A full logo design process should take a minimum of 20 hours of design fees.  I bill $85 per hour, so that’s $1700.  Choose an initial logo that can be executed easily and look professional.

Here’s a simple logo for “ScrapCo” that look me less than a minute to put together.  Sure, it’s not blowing anyone away, but it looks professional and took little of your budget to design.  If this was on a business card or in a website it presents you as a professional company.  My logo is “just type” but I hired an outside designer to do it for me.  I was wasting time trying to communicate so much about my business in a logo that I lost focus of it’s basic function…showing your business’s name.

My tagline isn’t “making the world a better place,” but it’s “graphic design | marketing.”  By simply listing what you do in a concise manner, you complete the logo.  Your logo and tagline should do the same thing…State your name and what you do.  People think of taglines like “Coke, The real thing.”   Coke is not a startup.  Everyone knows what Coke is.  A good first tagline for Coke would be “Coke, A Cola Soda.”  Isn’t the Coke logo just a type treatment?

Also, choose your company color.  Better yet, have a designer do it.  As you see, ScrapCo went with a blue and gray combo.

Do I need a website?

Hell yes!  These days, your website is your most important marketing tool.  Buy a URL (web address) and set up a website.  How can you have a website with “no” budget?  Use a template or have a designer build a simple site.  Incorporate your logo and colors.

You can host a site on WordPress, a free blogging site.  There’s an upgrade so you can have “scrapcoindusties.com” instead of “scrapco.wordress.com.”  This blog is hosted on WordPress and I’ve upgraded to have my own URL.

Google, GoDaddy and lots of other hosts provide a click-and-build website package.

If you go with a template, I would still have a designer look at it.  You’ll want custom images and colors so that your site won’t feel like a lame template.

What about business cards, envelopes, and letterhead?

Printing business cards is cheap.  You can use an online printer like VistaPrint and get a ton of cards easily.  I’ve never had envelopes and letterhead printed.  I have my documents formatted to print my logo and info as part of the document.  I run my envelopes through a printer to address them, so I “print” the envelopes as I need them.  Don’t spent money on that stuff if you don’t have it.

PART II: REAL MARKETING

Ok, so how do I get customers?

This should be your main concern!  The logo, the website, the business cards don’t matter without clients.  Without a budget, it takes more work.  Perhaps it is better to think about marketing yourself to get business as an activity rather than waiting for your marketing to build business.  You play an active role.

Hit the phones.  You have your minimum pieces in place to back you up.  Direct prospects to your website for more info, or send them a letter and business card to follow up.

Hit the internet.  Register your site, blog, comment on blogs, and yes, social network.  Join LinkedIn and connect to everyone you can/know.  Direct traffic to your site through your networks.  Put links to your site in your signature when you comment online.

Email marketing.  Build a database and send out emails.  You don’t have to pay printing costs or postage costs associated with direct mail.  Plus, when the prospect receives an email, you can link them to your website or blog for unlimited information.

Once you are off the ground and have some success, go ahead an give your company the redesign it deserves.

Posted by: Brad Miller | December 28, 2009

A Second Opinion?

If your doctor told you that you had an illness, you may want to get a second opinion.  You get that second opinion from another doctor, not your mom.

When it comes to design, people feel it’s perfectly fine to get your mom’s opinion.  Sure, graphic design in not brain surgery, but IT’S NOT JUST A MATTER OF TASTE.  REALLY.  I know the size of type in magazines and newspapers (it’s not 12 pt), if know what colors read better together, and I’ve done thousands of professional layouts that  I’ve been paid for.  You could say that I’m an expert.

I’ve never had a client say that they’ve paid another designer for a second opinion before having me make their logo way too big.

Just remember that you have the right to disregard the opinion of your graphic designer, your auto mechanic, your lawyer, and your doctor, but you are dismissing the advice of experts.

Don’t get me wrong, I respect my clients and their personal expertise of their industry and audience, but I just want some respect for my profession.  I may just start wearing a lab coat to meetings.

Posted by: Brad Miller | December 21, 2009

Law Firm Website 2.0

Website design

Before

We love designing a website when the client has a terrible website or no site at all.  We come out looking like geniuses.  What do we do when the original site is good…or worse, a site designed by us?

Here is example of a site we just redesigned: The Law Office of Matthew L. Hood.  We like the original design.  It was a solid solution to their needs a year ago.  The firm is a general practice firm that was just opening and needed a web presence.  The design was clean and elegant with simple navigation.  We positioned the firm as professional and modern.

Recently, the client has added a bankruptcy practice and wanted to focus on that (but not exclusively).  They have realized that the website is a great marketing tool and has brought in some business.  We advised them to redesign the whole site to accomplish their new goals.

Website Design

After

We redesigned the site to enhance their search engine optimization.  New tags and sections were added to increase their visibility.

The bankruptcy practice has become it’s own section on the site and the first button on the navigation.  With additional links, text, and images on the homepage, that bankruptcy is clearly a main practice of the firm.

We also changed from one static skyline shot on the homepage to a Flash slideshow to help tell the firm’s story.

We enlarged the phone number and moved it to a place of prominence to help drive business to the firm.  We also have contact forms on every page as well as an embedded map.

We used to handle overflow text with scrolling text boxes but now allow the entire page to scroll.  Now that there is a greater quantity of content, this was a necessary change.

I think we kept what was working with the original site and enhanced the design with new features and focus.  This approach makes sense for new companies…We didn’t blow their budget in the first place, so they we able to hire us to update the site after only a year.

website 2.0

Posted by: Brad Miller | October 1, 2009

Do Your Own Homework

Marketing_FIrmMy wife is a high school English teacher.  From time to time, she asks me help her check papers handed in for plagiarism.  90 percent of the time, I find the original source online in under a minute.  It may be a song lyric, a poem, or a news story, but the lazy student thinks he or she can get away with just stealing it.

It’s so easy to just copy and paste.  Of course, it’s just as easy to discover the plagiarism.

Businesses cannot act like lazy high school students.  Write your own content.

It’s amazing that a business will pull the same crap.  I know it’s easy to cut and paste, but it’s also easy to do a Google search to see who’s stealing my content.  A professional doesn’t commit plagiarism.  I’m not a lawyer, but I do know that it against the law to steal your content from another website.

  • Put your message in your own words.
  • Hire a writer if you have trouble.
  • Tailor your message for your customers.
  • Don’t steal.

I could have just copied this from another blogger…Wow, that would have saved me some time!

Posted by: Brad Miller | September 21, 2009

Sometimes it all comes down to design

IndustryCommercialRealEstateWe’ve done a lot of brochures for real estate development companies.  The marketing must be created before the property is built or even rehabbed since developers can start selling the properties before one even exists!  Sure, the buyer may go through a model of the potential property, but they usually go home with my brochure. The buyer will look at all the marketing of the property including the floor plans, model renderings, layouts, colors, and logo.  And in this day and age, most likely the consumer will check out the website of the real estate developer/ property too.

I love to picture buyers sitting at home comparing properties in the same area that don’t exist yet.  All they have at that moment is the graphic design of the printed pieces to determine how nice the property will be built and managed.   Those assumptions are based on the marketing we create, and it’s our job to make our property stand out.  Our competition may just have some stapled together printouts and we’ve done a tasteful brochure.

But my main point is that the marketing materials are what lingers on the coffee table. A buyer will flip through the brochures several times, maybe ask a friend which property is better, and refer to it to make a final decision. The design of a simple brochure keeps the consumer engaged with the product long after the tour is over. At the very least, we present the developer as professional and competent.  At the most, we sell the property.

Sure, you could say the same thing for a brochure for the latest sports car, but when’s the last time you bought a car before it was built?

Posted by: Brad Miller | August 28, 2009

I’ll Know it When I See it…Maybe Not.

Whats in the boxWe aim to go beyond our client’s expectations but stay within their budget.  We want them to be thrilled, but clients need to understand what the design process is and what it is not.

“This isn’t right, but I’ll know it when I see it.” I’ve received that “feedback” before and it shows a lack of understanding of what designers are hired to do.  Also, you’ll notice that comment gives no direction or information to create the project.  We make sure the client’s needs have been communicated before we begin.

Here’s how the design process works:

First we meet with the client to gather information on the project (let’s say a logo).  We discuss the business, the audience, the competition, the marketing goal, the possible uses, creative concerns…etc.  If the clients is really looking for a brown logo, they need to speak up.

We take that information and put together a creative brief that spells out the requirements.

After research, sketches, and revision, we present the designs.  We present several options and evaluate based on the creative brief.  In other words, if we’ve met the concerns and we’ve communicated, then the designs are all “right.”

If “I don’t know what I’m looking for,” is the position the client is coming from, they should be ready to accept what a designer comes up with.  Designers are professionals in communicating visually, but we usually limit ourselves to presenting 3-5 comps.  It’s not unlimited.  It’s limited by the budget.

If a designer misses the mark and isn’t meeting the goal as initially expressed, that’s another story.  Also, if the client has an unlimited budget to explore every option under the sun, I’m glad to do that as well…actually, I do not want to waste a client’s marketing budget on random ideas.

I don’t want a client to over-direct us and design the project for us, but they should have some idea what they need and what is acceptable.  You can’t just expect it to appear out of nowhere.

Posted by: Brad Miller | July 24, 2009

A Word About Word of Mouth

iStock_000000379024XSmallI’ve asked businesses how they get their clients and they say “We get most of our business word of mouth, so I don’t think a marketing campaign will work for us.”

If you don’t do any real marketing, the only way you can get business is through word of mouth.

If you get one client through a marketing effort, won’t that client be a new source of word of mouth clients?

I get clients through direct mail campaigns, from the web due to SEO, and as a result of email campaigns.  I get word of mouth clients from those clients.

The great news of the emergence of social media sites is that they can bridge the gap between word of mouth and traditional marketing…But that’s another blog…

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